Shipping and Returns Policy
The order amount includes all discounts and excludes taxes and shipping.
Shipping within Canada:
Orders under $99 – Flat rate shipping of $9.95
Orders $99+ - Free shipping
Shipping to the USA:
Orders under $199 – Flat rate shipping* of $19.95
Orders $199+ - Free shipping*
*Note: If there are any customs or duty charges you, the purchaser, will be responsible for these additional fees.
Returns & Satisfaction Guarantee:
We want you to be 100% satisfied with your purchase.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following about our return and exchange policy:
- Final sale items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- Return shipping is the responsibility of the purchaser, unless the product is defective.
To initiate a return or exchange, please reach out to us at firstname.lastname@example.org with the order number, the item(s) & reason for return to get the process started.